You are seeing this error page because the application you are attempting to access uses the Year Up Single Sign-On (SSO) authenticator, Okta to provide access. Please see below on how to proceed, depending on what steps brought you to the error page:
Via a Link
- If you selected a link which resulted in this error page, simply visit Okta and select your application chiclet. This will provision your account to the respective platform.
- If you were directed to this page via an IT Help Center link, then select the IT Help Center chiclet to provision your account:
- Click on your initial link once again, or navigate within the application to find your information.
Via a Chiclet in Okta
- If you clicked on a chiclet in Okta, and it brought you to this error page, it is likely that either you manually added a chiclet yourself (which is more likely a bookmark), or a chiclet was added to your Okta dashboard with which you do not have an account yet.
- If this is the case, contact IT Help.